THERE WILL BE NO COURIER DELIVERY ON BLACK FRIDAY 29TH NOVEMBER
Please do not be alarmed if your order takes longer to be delivered around the Christmas period. The boxes will keep your order frozen
CHRISTMAS COURIER DATES
LAST DISPATCH WILL BE WEDNESDAY 18TH DECEMBER FOR DELIVERY ON THURSDAY 19TH DECEMBER ORDERS IN BY 12PM WEDNESDAY 18TH DECEMBER
FIRST DISPATCH AFTER CHRISTMAS WILL BE MONDAY 6TH JANUARY FOR DELIVERY TUESDAY 7TH JANUARY ORDER IN BY 10AM SATURDAY 4TH JANUARY
Courier Prices & Delivery Information
We deliver Nationally via DPD courier. Please check with us if you are in the Highlands or Islands. We do not deliver to Ireland
MINIMUM ORDER 7kg: Boxes which are not full will quickly defrost so I will automatically refund boxes which do not meet the minimum requirement
We now have a new account with DPD which is specifically for delivering perishable goods. We place a sticker on the box so that your driver knows they must leave the box(es) and not take them back to the delivery hub.
Please note that you cannot re-arrange a delivery date for next day, or to another address, or change delivery instructions as this could delay the box by one day, and it is DPD’s policy to destroy the box if not delivered in 48hrs.
The Dogs Butcher will not take responsibility any changes made to the delivery by yourselves after dispatch. The only exception is if the delivery failed because of an error on our part or DPD. Then we will refund. A refund will only be issued in these circumstances. We will not replace or refund any orders which have been refused, if the delivery has taken 48 hours, as the food will be perfectly fine to feed.?
If going away on holiday, please give 48 hrs for delivery.
If you are unable to be home for receipt of the delivery – we much prefer that you are – you must arrange for a safe place to leave the box(es), which should be stipulated when you order otherwise DPD will not leave the box(es), and they will not accept responsibility for the box(es), which means we will not refund or replace in these circumstances.
From time to time we may have to make SUBSTITUTIONS to an order. We do try to substitute with proteins already ordered, or whole game for another whole game but please list any intolerance’s, or if you prefer a refund, in the comments box at the end of checkout. We can not refund if you have not done this
No item will be refunded for substitutions if there are no instructions regarding this.
New Courier Delivery Schedule
- Orders from 10am Thursday, Friday Saturday and up to 10 am Sunday will be delivered on Tuesday.
- Orders from 10am Sunday and up to 10am on Tuesday, will be delivered on Wednesday
- Orders from 10am Tuesday and up to 10am Wednesday, will be delivered on Thursday.
- Orders after 10am Wednesday and up to 10am Thursday, will be delivered on Friday.
- Bank holiday orders will only be posted out on Tuesday, Wednesday and Thursday.
This only applies to website orders, NOT telephone or email orders. Dog food is perfectly fine to re-freeze. We are sorry but once an order has been placed it cannot be added to or changed.
PLEASE ASK FOR THE 10% DISCOUNT CODE ON 80KGS AND OVER
Weights & Prices
|6.00 for 7kgs||23.00 for 80kgs|
|9.00 for 20kgs||27.00 for 100kgs|
|12.00 for 30kgs||31.00 for 120kgs|
|15.00 for 40kgs||40.00 for 150kgs|
|16.50 for 50kgs||52.00 for 200kgs|
|18.00 for 60kgs|